Last Updated: [24-09-2025]
At printspublic.com, we aim to ensure a smooth and satisfactory shopping experience. This Refund & Cancellation Policy explains how you can cancel orders, request returns, and receive refunds. Please read carefully before placing an order.
1. Order Cancellation
-
- Customers can request cancellation within 24 hours of order placed .
-
- To cancel an order, contact our support team via email or phone with your order number.
-
- Once an order is shipped, it cannot be canceled. In such cases, a return request must be initiated after delivery.
2. Return & Exchange Eligibility
To be eligible for a return or exchange:
-
- The product must be unused, unworn, and in its original packaging.
-
- Tags, labels, and all accessories must be intact.
-
- Custom-printed T-shirts, personalized items, or discounted sale items may not be eligible for return or exchange unless defective.
(For return rules,please check our “Terms & Conditions” Page)
3. Return Timeframe
-
- Return requests must be initiated within [3 days] of receiving the product.
-
- Contact our support team to initiate a return; approval will be provided after verifying the order details.
4. Refund Process
-
- Refunds will be processed to the original payment method used at the time of purchase.
-
- Refunds are initiated after we receive and inspect the returned item.
-
- Refund timelines may vary depending on the payment gateway, but typically take 5–7 business days to reflect in your account.
-
- Shipping charges (if any) are non-refundable, except in cases of defective products or our error.
5. Exchange Policy
-
- Exchanges are subject to product availability.
-
- If the requested replacement product is unavailable, we will provide a refund as per the Refund Policy.
6. Damaged or Defective Products
-
- If you receive a damaged or defective product, please contact us within 3 days of delivery.
-
- We may ask for photos or evidence of the defect before initiating a replacement or refund.
-
- In such cases, return shipping charges will be borne by printspublic.com.
7. Non-Refundable Items
-
- Customized or personalized T-shirts (unless defective)
-
- Items that are worn, washed, or damaged by the customer
-
- Sale or clearance products, unless stated otherwise
9. Contact for Refunds & Returns
For any queries regarding cancellations, refunds, or returns, please contact us:
Email: printspublic.help@gmail.com
Phone: +91-6232623892
Note: Our aim is to ensure that every customer is satisfied with their purchase. We handle refunds and cancellations promptly and fairly to make your shopping experience smooth and hassle-free.